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national association of infrared surveyors
Free membership
in the National
Association of
Infrared Surveyors
(NAIS) included with course enrollment!
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Frequently Asked Questions

What are the career opportunities for thermographers?
Infrared thermographers have important careers in predictive maintenance, research and development, power and utility companies, commercial roof inspections, building diagnostics, commercial electrical inspections, weatherization, energy audits, insurance investigations, indoor air quality surveys and many more specialized areas. Many home inspectors, mold professional, and restoration contractors offer supplemental infrared property surveys, which provides valuable information to clients. The opportunities for trained thermographers grow every year.


What is ASNT-compliant Level 1 Thermographer training?
For years, thermographer training programs varied considerably, and there was a need to standardize the training in order to validate the capabilities of infrared thermographers. The American Society for Non-Destructive Testing (ASNT) took the lead, establishing Levels and guidelines such as SNT-TC-1A:
Personnel Qualification and Certification in Nondestructive Testing, that established certification guidelines for private companies who train infrared thermographers. Today, ASNT-compliant infrared certified training is the industry standard.


Why do I need infrared survey courses in addition to Level 1?
Level 1 thermography teaches the fundamentals of infrared testing, many practical applications for thermography, and important uses for infrared cameras. However, Level 1 thermography does not focus on one particular field of study. Each type of infrared survey requires a separate knowledge of components and conditions that are unique to a particular field such as building science, electrical, mechanical, etc. However, performing infrared surveys without Level 1 knowledge is the equivalent of doing algebra problems without knowing basic math, meaning you'll make a lot more mistakes.


What are the prerequisites for infrared survey courses?
All infrared survey courses offered by the Professional Infrared Training Institute (PITI) have the following prerequisite:

1. Level I Thermographer Certification, or
2. 24 course hours in thermography basics, or
3. Equivalent infrared work experience.


Who should take the Infrared Moisture Survey Course?
Infrared Moisture Survey is a building science course designed for professionals who document damages caused by water intrusion, including:

  • home inspectors
  • mold assessors and remediators
  • building maintenance personnel
  • restoration contractors
  • insurance adjusters, and more

An infrared moisture survey can be performed independently, or integrated into other reports or services. The course teaches methods to locate and confirm the origins and extent of hidden moisture, to recommend a course of action, and to produce a professional infrared moisture survey report.


Who should take the Infrared Energy Loss Survey Course?
Infrared Energy Loss Survey is a building science course designed for for professionals who document or verify the energy efficiency of building envelopes, including:

  • energy auditors
  • weatherization contractors
  • home inspectors
  • mold assessors and remediators
  • building contractors
  • insurance adjusters, and more

An infrared energy loss survey can be performed independently, or integrated into other reports or services such as energy audits and home inspections. The course teaches the major building components where energy loss occurs, how to properly identify problems and recommend a course of action, and how to to produce a professional infrared moisture survey report.


Do I need an infrared camera to take a course?

No, and it is not recommended that you purchase a camera until you understand what you need. While students may own an infrared camera and practice with it during training, the actual coursework is mental, not physical. Any person can point an infrared camera and capture a thermal image, but it takes a trained thermographer to evaluate a thermogram, determine what is causing it, and provide a recommendation for dealing with it. Only after knowing the minimum infrared camera you need, and the maximum you can afford, is it time to consider buying, leasing, or renting a camera. Our training includes a camera buying guide, along with a list of camera vendors who offer PITI students significant discounts on camera purchases and leasing programs.


What does the course cost and are you the lowest price?
You can view tuition costs by going to the
enrollment page. At times we offer promotions, so the pricing may change. We do not guarantee the cheapest price, but we do offer an excellent value and stand behind our training unconditionally. Compare what we offer to anyone else who offers ASNT-compliant infrared certification training, and we think you will agree. We offer the only 30-day money-back guarantee in the industry because we care about your success.


Why should I join an infrared survey association?
Not-for-profit organizations help elevate the profession, educate the public, and help eliminate conflicts of interest. There are numerous organizations to choose from, however, many organizations exist for specialized fields rather than for general infrared survey. PITI graduates receive a $149 paid membership in the non-profit National Association of Infrared Surveyors (NAIS), where they can advertise services and enjoy the benefits of professional membership.


How do I take the course and how long does it take?
You can take the course entirely online from any computer or use the high-quality CD-ROM which is mailed to you. Quiz results record and save automatically so you can check your progress. The 60-hour Level 1 Thermographer course is self-paced and can be completed in as little as 1 week or you can take as long as you would like. The infrared survey certification courses can be completed in a few days. Upon passing the final exams, you can print out your individually numbered and signed certificate immediately.


Can I use PITI Logos to promote my business?
Yes, we provide PITI logos that graduates can use to promote their business and certification credentials.

Certified Infrared


Why is PITI a division of PHII?
PITI is a division of the Professional Home Inspection Institute, our main company, because infrared thermal training is such an important and growing industry. While many home inspectors and mold assessors use thermal imaging cameras, an infrared survey has different standards of practice and wider spectrum of uses which extend beyond real estate inspections. Establishing a separate division allows us to focus entirely on infrared survey as a profession and give it the importance it deserves.


How do you ship and what is your return policy?
Products are shipped via UPS Ground, Fedex Ground and USPS, and typically take 5-7 business days for delivery. We ship to the U.S. and Canada. For returns, everything must be returned in as-new condition within 30 days of receipt. Returns with damaged or used items will be prorated. Refunds are credited within 7 business days of receipt of the return. Shipping and handling is not refundable. You must contact us first to obtain a return form.


What is your privacy policy?
The following information discloses the privacy practices for this website and applies solely to information collected by this web site.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-983-6322 or via the forms on our contact page.


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satisfaction guarantee
Before you enroll in any thermal study course, will they guarantee your satisfaction unconditionally a month later?


We do. That's the PITI difference.

800-983-6322